Furniture & Cleaning Accessories

When you purchase furniture and cleaning accessories online from Anglian Home Improvements (www.spritwindows.com) we provide you 14 days to ensure that the product you ordered is the right one for the job.

Returns must be sent to:

Anglian Home Improvements
Customer Services Department
Liberator Road
Norwich
NR6 6EU

Please include:

Your name
Address
Order Number
Reason for return 

Goods must be returned in the same condition as when received. 

Refunds for returned goods will be made as soon as possible but no later than 14 days from receipt of the returned item. 

For full details please refer to our Furniture & Cleaning Accessories Terms and Conditions.

Garage Doors

If you have any questions or complaints about the product, please contact our Customer Services Department on 0800 988 9398 or by emailing sale@spritwindows.com.

To request a refund please email sale@spritwindows.com and provide the following:

Your name
Address
Order Number
Details of the order

If you change your mind about the product, you may cancel the contract and obtain a refund within the cooling-off period. You have 7 days from entering into the contract in which to cancel the contract.

If you cancel the contract otherwise than in accordance with the Garage Door Terms and Conditions, Anglian reserves the right to charge the following, which represent the losses and expenses incurred by Anglian prior to the cancellation:

• The sum of £190.00 where the Purchaser cancels prior to the commencement of the survey.
• 30% of the total contract price where the Purchaser cancels after commencement of the survey but prior to commencement of manufacture;
• 80% of the total contract price where the Purchaser cancels after commencement of manufacture but prior to commencement of the installation. 

Anglian will make any refunds due to the Purchaser as soon as possible but no later than 14 days.

For full details please refer to our Garage Door Terms and Conditions.